I got to Christchurch Airport at 1855 on Sunday Feb 28 and was told flight had been cancelled. No apology given and was offered another flight at 1455 on Monday Feb 29. The Monday 1445 flight from Christchurch to Auckland turned back because of "bad weather" as the plane circled Auckland. Assumed that Auckland Airport was closed but later in the flight the pilot stated that basically they had to turn back to Wellington because unlike nearly every other plane in the queue they did not have enough fuel to wait a little longer. The plane refuelled in Wellington and returned to Auckland after an hour and once landed it took over 20 minutes for them to open the doors and organise the steps onto the tarmac. It took over 24 hrs to get from Christchurch checkin to Auckland with 4 hours in the aircraft. My fault though ..... because they did this to me before about 3 years ago, again on a Sunday night. It seems that if they have 3 scheduled flights and only enough passengers for 2 they will cancel one flight. Luckily I was returning from an event and so didn't miss the event. I nearly always take Air NZ and have never been let down. Don't risk Jetstar unless you have plenty of time on your hands !!!! And don't expect any apology. They don't deserve to be in business.
Also cut and paste this link (BELOW) of another story like mine this month where Jetstar cancelled a flight in Queenstown NZ and abandoned its customers
http://www.stuff.co.nz/travel/travel-troubles/77292460/jetstar-customers-a
And another one just through
http://www.stuff.co.nz/business/industries/77629440/jetstar-passengers-f...