It looks like you are one unhappy Jetstar customer

Charged for insurance (even though 'NO INSURANCE' option selected)

Submitted by
Mon, 30/08/2010 - 22:04

Read the Jetstar booking pages carefully, clearly selected the 'No Insurance' radio button option during the myriad of additional useless deals that the Jetstar booking system spams you with, yet I still got charged for insurance, obviously they slip it back into your purchase right at the end to scam you out of the additional $$'s.

Jetstar seem to be using some really dirty sales practices on the online booking system to try and get every $ out of you that they can, opt-out purchases and increadibly long pages so you can't easily keep track of the price as you go.

  • Australia-Melbourne - Avalon - Australia-Sydney
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  • 598 reads

Comments:

Submitted by Bazza of Perth (not verified) on Sat, 11/09/2010 - 09:09.

Booked flight Gold Coast to Sydney and was charged for insurance although not selected

Submitted by Anonymous (not verified) on Sat, 16/04/2011 - 17:26.

I booked flights today with Jetstar and the same thing happened. I did not select the flight insurance option but was billed for the insurance anyway.