Submitted by Amir Taefi on Wed, 03/07/2013 - 20:01
Sammy, there are so many people who have been caught in the exact dilemma that you are in. Everytime anyone complains about Jetstar's $8.50 Credit card rip off, they are very quick to point out that you can use other means of payment. However, if you read the comments on Jetstar's own Facebook page there are numerous people who have paid for their tickets using ploi and bank transfer and even though their bank shows the money being paid to Jetstar, Jetstar claims that they never received the money. So now you are without a ticket, without your money and under the mercy of Jetstar. And you better off being under the mercy of Saddam Hussein than Jetstar. From all I gather, you are going to be waiting for some time to get your money back. I feels so sorry for you. Kick the bastards by never using them again. Tell everyone you know to never use this despicable company. This is our only way to fight back Jetstar.
Submitted by Chris Brett on Sat, 13/07/2013 - 08:35
Same thing has happened to us !
We paid you $712 for flights and still have no booking. I have sent over 20 emails with proof from our bank that you received our funds yet nothing. Vikki is not returning phones calls or emails what sort of customer care department do you have. This has been going on for over two months and all I require is some confirmation in writing that you never received our funds. Tired of calling as we have to go over the whole event each time and no one is helping us. Did you ever manage to get your money back and if so how did you do this!
Comments
Sammy, there are so many
Sammy, there are so many people who have been caught in the exact dilemma that you are in. Everytime anyone complains about Jetstar's $8.50 Credit card rip off, they are very quick to point out that you can use other means of payment. However, if you read the comments on Jetstar's own Facebook page there are numerous people who have paid for their tickets using ploi and bank transfer and even though their bank shows the money being paid to Jetstar, Jetstar claims that they never received the money. So now you are without a ticket, without your money and under the mercy of Jetstar. And you better off being under the mercy of Saddam Hussein than Jetstar. From all I gather, you are going to be waiting for some time to get your money back. I feels so sorry for you. Kick the bastards by never using them again. Tell everyone you know to never use this despicable company. This is our only way to fight back Jetstar.
Same thing has happened to us
Same thing has happened to us !
We paid you $712 for flights and still have no booking. I have sent over 20 emails with proof from our bank that you received our funds yet nothing. Vikki is not returning phones calls or emails what sort of customer care department do you have. This has been going on for over two months and all I require is some confirmation in writing that you never received our funds. Tired of calling as we have to go over the whole event each time and no one is helping us. Did you ever manage to get your money back and if so how did you do this!
Did you try ringing head
Did you try ringing head office in MElbourne worth a try
Did you try ringing head
Did you try ringing head office in MElbourne worth a try