My experience with jetstar has been absolutely appalling.
firstly I have been trying to book a flight from Gold Coast to Melbourne for 3 weeks, each time I log into book the price changes constantly.
Rang the customer service team. WHAT CUSTOMER SERVICE TEAM. This experience has made me realise that JETSTAR do not have a team of people that want to assist with anything to do with their company. How these people keep a job is beyond me.
Rep who was trying to book the flight kept saying for 20 mins the computer is just sitting thinking not doing anything. How ridiculous. After 1/2hr we both agreed Jetstar was having another gliche with their computer system.
I again tried yesterday and today to book the flight. Still not able to do so, because OOOPs THERE APPEARS TO BE AN ERROR.
ANYONE READING THIS MY ADVISE TO YOU IS NEVER TO FLY WITH THIS COMPANY.