11 October 2016
Flight JQ815. Brisbane to Sydney.
Jetstar cancelled my flight 2 hours before take off. I understand they may do this if the flight was not full enough but they only sent me an SMS 2 hours before the flight was due to take off. Were they expecing a rush of sales in the last 8 hours from midnight to 6am.
Then I was expecting the be booked on the next flight which there were still selling tickets on. Its less than on hour later so not a big problem. But Jetstar would not put me on next available Jetstar flight, the earliest flight I could get was 5 hours later. Given I am flying to Sydney to for the day, it was not really a suitable offer. Given they still had seats on the earlier flight I think they are just looking to sell the more expensive tickets rather that honour the ticket they have already sold.