i was 2 minutes late i got charged full fare for the next flight not only that , the worest customer service i have ever come a crose

So.... you were late. And then you were upset when they weren't sympathetic. Is there a complaint in there somewhere?

Well after-all you were 2 minutes late, and you may think oh 2 minutes thats nothing, in the airline industry, they have to update timetables, weight, system management etc, this is not a fish and chip shop. Buy however i have no idea why you were charged the full fare to be moved onto another flight, and yes they have very bad customer service.

this is not a fish and chip shop

Jet Star most certainly is.

HAHAHA!! Jetstar sure is, but not the aviation industry, they dont give you the whole package :P

Jetstar is fine. People just like to whinge parrcularly when they are in the wrong and don't get what they want.

@Anonymous, we know you are that bitch that charged him the full fare, so much for customer care, now go back and deal with your complaints please
- Jetstar

The e-ticket clearly states what time check in closes, if you can't plan enough time for arrival and check in then why should Jetstar do you favours.

Yeah same thing happened to me, although to be fair, I was ten minutes late, i accept that....however, i was also charged in full for the next available flight >.< (@#$&(@#&$(&# jetstar! grrrrrrrrrr. Not to mention, horrendous customer service! Come on, service with a smile please, you can be stern but kind at the same time, there's no need to be b*tchy Jetstar.

S G

Please learn to spell, it's painful reading your complaint. You're an embarrassment to our education system.
You're obviously intellectually deficient in several ways. It is wrong to blame jetstar for your inability to manage to get to the airport on time.