Jetstar Incorrect charge for changing flights and resulting in Overstay Costs in Bali

We are happy to advise that the incorrect and unnecessary change of flight charge of $492 plus the overstay fine of $60 we were levied thanks to incompetent staff at Cairns Airport, have now been fully refunded both to our credit card and our bank account.

We thank Jetstar Head Office - Aisha - Jetstar Customer Care Analyst 

Allan and Liene Prince
Palm Cove
Australia