Most Terrifying Experience Ever!

So you hit some rougher turbulence than you're used to. I've experienced exactly the same kind of hard landing you have and though it may be frightening, just because you hadn't experienced such rough turbulence before holds no bearing at all on the skills of the crew flying the plane or the airline you're flying on.

@ Martin Bran
- your comment is correct to degree however what you fail to acknowledge is that the flight crew might have felt pressured by business demands to land rather than divert to an alternate. From posters comments it appears a go-round may have been executed - if that's the case clearly conditions or approach were less than ideal.

So Jetstar is to blame because the weather is bad? Sorry, but I've had plenty of bad experiences with JQ (hence why im on this site) but surely weather is not within their control? Not sure how anyone can ascertain if the plane is travelling to fast or conditions were unsafe to land while on the plane and having no knowledge of the wind direction, speed and other factors used in making the landing. The sound of the engines spooling up and down and the speed of the approach is usually dictated by the aircraft's auto pilot making sure the aircraft is maintaining a speed to undertake a safe landing. Do we blame the writers of the code for the autopilot at the aircraft manufacturer or is this jetstars problem as well? Perspective people, it's a thing we seem to be losing!!

...Not sure how anyone can ascertain if the plane is travelling to fast or conditions were unsafe to land while on the plane ... a failed approach & subsequent go-round might be a good indication.

Hmmm......really, what a silly post. Maybe we can get into some Jetstar conspiracy theories. I heard that they now have child pilots to save costs.

Tony, it's not clear from the original post if indeed there was a go around. If the conditions were unsafe for aircraft to land, ATC would have closed the airfield. If in fact there was a go around performed, then the crew were obviously not comfortable with the approach and did the right thing and had a second go. If the conditions were seriously that bad, im sure they wern't the only aircraft/airline to do a go around. I was on a Qantas aircraft last week that performed a go around because ATC spaced us to close to the aircraft in front. Is there some sort of issue here with Qantas trying to land quicker due to "business pressures"? No, it's just something that happens.

This post is a case of what seems to be something that is common to a lot of posts on this site. JETSTAR is responsible for everything!! Yes, plenty of the issues are problems associated with a sometimes poorly run airline, but plenty of the issues here are things that happen every day on every airline. You don't have the right ID for your kids to fly?....your fault not the airlines. Missed your flight because you had a flat tire...... guess what, your problem again. Felt sick becasue of turbulance....... hey guess what, take it up with mother nature or only fly on clear sunny days. Take the good with the bad people, that's how life works!!!

Can't agree with you more April. The majority of complaints on this site are simply people who don't read terms and conditions or turn up late. Jetstar flew 20 million people last year. This site averages about 3 complaints a month. Of those i'd say 60% are passenger errors - nothing to due with Jetstar.

@Peter and April: Nice to see a bit of common sense being shown around here; though naturally it's only a matter of time before some embittered fool who can't take responsibility for not being aware of his entitlements comes in and accuses us all of being Jetstar employees (because it's far easier to do that than come up with an actual cogent argument). Heaven forbid the idea that some people might take the time to read their terms and conditions before agreeing to them, or familiarise themselves with the difference between fare types! Knowledge is power, yet ignorance is supposedly bliss.

My Wife Booked to go to Melbourne from Adelaide this morning arrived at 6.45 am ===flight cancelled, her 17Th conference with her company, booked by her company = she was not the only one others from interstate also had flights cancelled No More will her company book with Jetstar again

@Peter Wasley - all the very best of luck to you and your wife finding an airline which won't occasionally need to delay or cancel its flights.

Sorry Awatea, much as I dislike Jetstar, you can't hang one on them for that. Sounds to me like windshear on short final and the pilot opted to go around. Varying airspeeds happens when the pilot is trying to stablize the aircraft in turbulent conditions at low altitude.

as many posters have said above : it sounds like a go-round : normal precaution when the approach was "off" - the 'Thud' was probably undercarriage ; maybe a bit sticky or upset by the turbulence : didn't drop quite right and then thumped to lock
- and 'all different speeds' after the go-round was most-likely the auto-throttle juggling the plane in the air : Sorry to worry you but the pilot probably wasn't even touching the throttle after the climb-out : he/she just left it to the plane - and it did a good job. :
- To go further : Jetstars planes are the same as everybody elses planes : they are the same brand and model as many other airlines : they are not 'cheaper' nor less-safe.
- And : nervous passengers amplify fear and can upset others [eg children] so keep your fears to yourself on the Plane.

You do know you were on a plane right?