My jetstar flight was cancelled in Jul 2011 due to the ashclould.
At the time I asked for a refund and was told a credit would be on my flight for the next time I fly.
I then find out that they had issued a voucher with an expiry date in 3 months which I did not receive.
This in my mind is theft - you pay for a flight and get nothing. They say because they issued a voucher that has expired there is nothing they can do.
Absolute robbing B******
Domestic
New Zealand-Queenstown
New Zealand-Wellington
Comments
you should report them to
you should report them to consumer affairs in their home state which I believe is Victoria