Pathetic Airline

Ok so here's my story it's. It as big as some I've read... A few months ago I booked flights for myself and a friend just to the gold coast which cost me 180$ pp for next march.. Since booking the other person can
Not go so I rang jetstar and apple to some silly lady who hardly spoken English... Besides that she told me there was no fee involved all I needed was my booking reference to change it... The next day I rang and wanted to change the name they then told me there a $250 fee to change the name of the passenger.... How on earth can they justify charging me and extra $250 for a flight that cost $180????? Another seat on the same flights return is $120 ATM ????????

Don't eer book with this useless airline!!!!!!!!!!!

Domestic
Australia-Sydney
Australia-Gold Coast

Comments

They can't justify it but

They can't justify it but they can do it and it's a way of revenue gathering because it happens all the time. It's not just Jetstar though, I made the mistake of booking the wrong month on another airline and it cost me $130 above a $59 fare to change the date.