Don't Fly Jetstar A place to share your Jetstar complaints.

SMS boarding pass?

Submitted by Hugh Douglas on Thu, 10/03/2016 - 16:12

Flew BNE HBA BNE and could not get an SMS boarding pass for either sector.
Tried to ring after "Jess" was unable to send the sms and got a PHILLIPINES CALL CENTRE.( Language comprehension difficulties, using 10 words when 2 would do) Net result still no boarding passes after wasting 10 minutes on the phone. We'll be giving Virgin a go next time. Jetstar even charge extra if you want to sit beside your wife now! Not just cheap and nasty but tacky.

Domestic
Australia-Brisbane
Australia-Hobart
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Comments

Had same happen to us most

Submitted by John Wright on Thu, 10/03/2016 - 17:09

Had same happen to us most times we have to use Jetstar