Still waiting

How hard is it to ring a customer a call reguarding a wheelchair which a customer needs at a airport. We have been waiting for Jetstar to ring since December 2014 for a flight in March 2015. I made the booking for my sister and forgot to put down for a wheelchair assistance. It might be only the little things that make a difference, Jetstar for a company that so many people are discouraged by.

Domestic
Australia-Adelaide

Comments

I am disabled and refuse to

I am disabled and refuse to fly with jetstar. Sure they will take my money and load me on, but at the end of the day the airport wheelchairs are not self propelling type. May I suggest you call the call center back and don't use jetstar again with disabled passengers.

Thanks Tony will take note.

Thanks Tony will take note.