Flight Booked: April 2010 (Gold Coast to Queentown NZ - return) Date of travel 4th November 2011
It's one month before our Queenstown NZ holiday. Flights are booked, All accomodation, Motor home etc.
Jetstar called me today and told me that they where no longer offering a return service from Queenstown to Gold Coast.
The first option offered was a refund...What good is that..!
The second option was a return flight out of Auckland to Melbourne..Overnight stay..Melbourne to the Gold Coast The next day....Declined that offer. (no additional expensives are picked up by Jetstar)
We now are flying Quantas...Queenstown, Auckland, Sydney, Gold Coast.
JETSTAR YOU ARE THE WORST COMPANY THAT I HAVE EVERY HAD THE MISFORTUNE OF DEALING WITH.
Congradulations.
I'd rather walk...before I'd ever use your service..First & Last time.
Comments
Called Jetstar to try and
Called Jetstar to try and sort out the cancelled return flights from Queenstown NZ.
Time: 11.15am
The first operater hang up me .... I assume that's the way they handle a customer that has a complaint.
I called back two minutes later and asked to speck with a supervisor..I was told that they where all on the phones and someone would call me back, so I left my mobile number.
It's now 8pm...and no call back.
I will continue my campain again this company.
I have post comments on all Jetstar youtube adds
I have posted comments on Facebook.
Please spread the message...!
Ken... 1) It's Qantas - not
Ken...
1) It's Qantas - not Quantas
2) Congratulations - not Congradulations.
3) They fly Christchurch to the Gold Coast and Brisbane. Why can't you ask to do that? It's more direct
Get over mate!! Its all part
Get over mate!! Its all part of travel!! Airlines need to change there routes if there not making money on it & if the airports can cater for it.. It dosnt matter what Jetstar did you would always find something to bitch about!!
I bet your one of those dicks who expects a whole aircraft to operate just for you!!
I bet Jetstar would rather have you walk then sit on one of there aircrafts & put up with you anyway
So congratulations mate you've just become the biggest dick!!