Worst (domestic) flight ever!

I'm so happy I found this website!!! I had a horrible experience with Jetstar. I took over a friend's tickets to Christchurch to see my quake-stricken family and upon returning to Wellington (a 40 MINUTE FLIGHT) I found out the flight was delayed over 7 hours! The reason given was 'crew sickness' (why they couldn't organise a replacement is beyond me), we were totally ignored, no one talked to us, so we were left to wait an entire day at the stupid airport. To make matters worse, once we finally boarded an older woman next to me had an asthma attack and asked for water - which the crew didn't give her. She was literally left to nearly cough herself to death, it was quite scary.

When I rang to complain I was hung up on. I wrote to them and finally got a response where they offered me a voucher to fly with them again (like hell I would ever put myself through that again) but refused to refund even a part of my ticket. I have never in my life dealt with such a horrifically bad service provider!

Domestic
New Zealand-Christchurch
New Zealand-Wellington

Comments

You reckon they are bad to

You reckon they are bad to fly with - try working for the pricks !

The reason they had no replacement crew was because they are too tight to have crew on standby like every other airline. They only employ the absolute minimum crew, and if someone goes sick, they intimidate them into comeing to work "Oh if you dont come in we'll have to cancel the flight!" or in the case of the Singapore and Thai based flight attendants, threaten them with the sack.

Every other airline makes sure they have a few crew on standby to cover sickleave and unforseen circumstances, not these geniuses !

This is the worst place to

This is the worst place to work EVER! They are bullies & agree with everything the above said. They intimidate you, work you
to the bone, abuse you, call you all throughout the night (even on days off to work)!! Crew are doing up to 18hrs of work without a break and they are working Singapore / Bangkok crew in Australia on Hotel Room standby, paying them peanuts! This needs to be investigate by the Australian Government!