we went to the airport last night to fly to singapore. As we get to the check in counter, caroline the jet star staff asked for our tickets and passports. She checked our tickets and says that it was last nights and said that we mustve got confused because the time of the flight is mid night, we were shocked but admitted it was our fault. She offered to get us tickets for that flight with change fee against the ticket we have for the previous day for 80 each. With an irk on her face she asked for our credit card, after awhile she said that we cannot still fly to sinagpore cause our passports expire on the 26th of january. It was the 28th of july and we were just ty days shy from what she said that the sinapore immigration requires when they enter their country. Wits bad enough that we can't fly because of this and that they didnt have a warning to flag the expiry of passports unlike other budget airlines, like tiger and airasia. Caroline instead of being sorry for our misfortune, kept on saying it was our fault and that it wasnt their responsibilty then said that she already ldged the change of ticket and the credit card was charged already, and it was our problem to have it refunded and contact the jet star help desk or the jetstar website. She said all this with an arrogant tone. She didnt offer us any alternative to change our flight to a later date or whatever but instead blaming us. We already had hotel bookings, tours and attraction bookings in singapore in which are none refundable, its really unfortunate but could have been avoided if their website booking has passport checks like tiger and airasia. And it wouldnt be as bad if their staff would be more friendly and helpful.