I am writing this complaint as I stand at the counter, facing a shady Jetstar agent who, after several refusals to pay the ridiculous fee, has lowered the charge to $160...more than the cost of the flight. They are making more money flying the cargo underneath the plane than the passengers inside. Not to mention there is a graduated fee per weight (more expensive for heavier bags). Which I guess is supposed to entice you to pack light. Needless to say, never flying with this company again. As I'm walking away, I'm watching every single person in line have the exact same argument. He also refused to accept credit card, saying cash only...and then finally accepted my card. THIS COMPANY IS A SHAM.
International
Indonesia-Denpasar (Bali)
Australia-Cairns