Knowing first hand of how hard it can be to contact Jetstar and also seeing how many people get to this site when searching for a way to contact Jetstar, I thought it might be a good idea to have a list of contact phone numbers and email addresses people could try. These contacts may or may not get your through to Jetstar, but they may be worth a try.
I will also add more contacts as I learn of them.
Head Office - (03) 8628 3400
Jetstar "customer care" - 1300 360 933
Jetstar contact phone numbers as listed on the Jetstar site:
Alan Jarman and his complaint about Jetstar's credit card surcharges.
Wait till you hear about the charges when he tried to use a $50 Jetstar voucher.
None of this will come as a surprise to regular visitors to DontFlyJetstar.
You can also see a follow up on The Checkout at: http://youtu.be/0Npt5QiyUZI?t=1m43s
You can take a look at Alan's oriiginal video at:...
The smart people probably don't care about Jetstar's credit card surcharge as they don't fly Jetstar, but I'll post a link to it anyway.
excerpt from the page:
"These "booking and service fees" are ridiculous. Jetstar are the worst. They add on $8.50 per passenger per flight to pay by credit card -- hitting us with a huge surcharge for using the only real payment option they give us.
On Monday, new reforms aiming to stop excessive credit card fees by major retailers come into effect -- the Reserve Bank rules now say only the "reasonable cost of card acceptance" should be charged by retailers. But the reforms frankly don't go far enough, and it looks like Jetstar are among the businesses looking for ways around complying. "
View and sign the petition at:...