Jetstar lost my 1 checked in bag.
They offered me only the amount below as compensation.......
Still waiting for it.
30 July 2012
Case ID CAS-608337-CXHRM6
Mr. Michael Stockden
Via email: mstockden@gmail.com
Dear Mr. Stockden,
Thank you for returning your signed Settlement and Release Form.
I can confirm I’ll reimburse $1,637.08 to your nominated account. Please allow at least
15 working days for the transaction to be processed.
Again, please accept my apologies for any inconvenience caused. I hope we’re able to
welcome you onboard another Jetstar flight in future..
Yours sincerely,
Michael Mirabito
Manager Customer Experience