Jetstar - You owe me money!

Flying up to Auckland for my 21st weekend on my birthday, arrive at the airport early so we don't miss check in, and they cancel our flight because the plane wasn't full enough. They said they were not going to refund it, but would pay for our flights on Jetstar or another airline so we could actually get there, so we bought full price air NZ tickets and left an hour later, they were some of the last tickets available. A flight load of people who arrived after us had their weekends ruined, the man ahead of us in line missed his connection flight back home to Thailand!

Turns out, the Jetstar employee at the counter who promised us that Jetstar would pay for our flights we had to buy to get to Auckland... LIED. They refused to pay for our full price flights, and what they meant by "pay for our flights" actually meant "$25 voucher on your next Jetstar flight, that isn't redeemable for 48 hours after your cancelled scheduled flight"

BEWARE: buying cheap flights from Jetstar may seem like an excellent deal, but not when they constantly disappoint customers by cancelling flights that people have planned their trips around, simply because the plane wasn't full enough. We had a whole weekend planned to celebrate my 21st birthday weekend, hotels booked and everything. We are now in serious debt after having paid $600 for flights we thought we had sussed for $70 each. They owe us $740 that we will never get back. SCUMBAGS!

Domestic
New Zealand-Wellington
New Zealand-Auckland