Yes I too flew jetstar in December 2012 and will never fly with them again! I booked my tickets 3 or 4 months prior to flying an chose them with the return flight time because it was my baby's bed time (would have made life easier) but they cancelled to a really early flight. That was ok I thought stuff happens. Then when we were at the airport we got told the plane was delaid due to paperwork. Only they lied! When we boarded the plane they handed me a belt for my baby that was a disgrace, it was all but falling apart! When we finally landed an collected our luggage half the planes luggage was left behind because the plane was too heavy! That's y it was delayed! ( liers) so it's after midnight I have no nothing for my baby and have to wait and hope my luggage is flown in that afternoon. Ok so a lot of bad luck??? I rang Constar to complain about our return flight that had been changed and the lady gave me another option to take 2 planes instead of one and twice as long to get home! Wtf? So b4 I could say no my phone went flat. I proceeded to ring back and explained it to them an said that's not what I want an they tried to charge me an extra $150 plus to change the flight back and an extra $20 for a seat that was booked and paid for months ago! And just to top all that off i received a call from Constar minutes later saying the option they gave me was not suitable unless I wanted to leave my baby behind! Wtf is wrong with this airline. So after spending a lot of money and the 1st and last day of my holiday on the phone complaining I did receive last week $600 plus refund for that first flight. Never ever again and I hope some1 shuts them down!!!!!!!