Just an update to my complaint about Jetstar not getting my husband and I to the footy in Melbourne a few weeks ago.
After lodging a written complaint with Jetstar and then having the outcome reviewed by them again, I then lodged a written complaint with the Australian Airline Customer Advocate.
Today I received an email saying Jetstar will be reimbursing the money I spent on tickets to a football game that they failed to get me to.
Justice has been done!
To those reading this post, don't give up what you feel is right. For me is wasn't always about the money. It was following through what I knew was morally right.
Domestic
Australia-Perth
Australia-Melbourne - Tullamarine