vihanga senadeera

A shitty company literally robbed me. I wanted to change my flight to the next day which was scheduled 3 weeks ahead. The original flight ticket was $39 and the difference to be paid is $20. On top of that, I have to pay $100 per person as changing fee. this is ridiculous. I will never fly with them. We booked flight tickets for 4 people. so just to change the flight they asked me to pay $400.I can buy new flight tickets just for $300. Tired to call the contact centre, after wasting about 30 minutes of my time, they didn't even transfer me to a supervisor. everytime I asked, they told the supervisor is busy. my request is to change my flight from 7th March to 8th March. I was happy to charge difference. But they need charge different plus 400. original website price for the four tickets was 160. cant believe their policy. and they call this fair policy.
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Domestic
New Zealand-Auckland
New Zealand-Wellington