Don't Fly Jetstar A place to share your Jetstar complaints.

CANCELLED FLIGHT

Submitted by Sarah Palmer on Fri, 26/10/2012 - 08:03

Dear JetStar,

thank you for canceling mine and my boyfriend's flight to my mother's wedding today.

Also, thank you for offering to refund our flight price as a measure of 'good will' (NZ $149).
Fat lot of good that is, considering replacement flights today cost us NZ $700+.

Apparently the cancellation was due to a 'strong odour' coming from the plane.
My boyfriend informs me he too will be leaving a 'strong odour' in the plane on our flight back.

DON'T FLY JETSTAR.

Domestic
New Zealand-Wellington
New Zealand-Christchurch
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Comments

I get that it was a hassle

Submitted by Kinsey Hall on Sun, 28/10/2012 - 17:47

I get that it was a hassle for you but wouldn't you rather pay a bit extra rather than dying after their plane drop from the sky because they didn't do the checks??