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Email Addresses

Submitted by Liam Chase
Fri, 09/04/2010 - 03:01

I hate the current system Jetstar have to make a complaint and have sent and recieved emails from the following:

Customer.Relations@JetstarAsia.com
Simon.westaway@jetstar.com - Marketing/PR
david.may@jetstar.com - Marketing/PR

Email these guys and get the word out there.
Jetstar need to move with the times!!

  • Thailand-Bangkok - Singapore-Singapore
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Comments:

Submitted by jetstar sucks (not verified) on Sat, 10/04/2010 - 00:57.

I think they do this so making a complaints is a hard process so most people wont bother.
When I went to make a complaint, I found a form on their website but when I pressed submit it opened the dialog for me to print instead of submitting the form.

Submitted by Anthony Morris (not verified) on Thu, 22/04/2010 - 17:34.

Thanks Liam, I used the email of David May and I got a reply within 20 minutes on a working day. My complain was "Cancellation and left high and dry". That one email I sent, has moved things at Jetstar. According to them, they now have a complaints section and you can email them directly. Thanks again Liam. I'll post the replies I get from Jetstar on my complain story.

Submitted by Anonymous (not verified) on Thu, 03/03/2011 - 23:07.

Thanks LIam
I just emailed those addreses, so ill wait to see if they reply and even do something about their constant schedule changes. Or even do something nice for me ! Wouldnt that be nice to be able to post a positive report about jetstar! Fingers crossed!

Submitted by Anonymous (not verified) on Fri, 04/03/2011 - 09:35.

I mailed those adresess Liam and no response just a automated response directing me to make a complaint from their website complaint section. ...... i hope something will be done.... lets see....

Submitted by Ginna Lee on Tue, 01/11/2011 - 01:35

Do not bother to email them. Lodge a complain to your local aviation authority instead.
Despite of so many complaints, there seems no improvements after these years.