FELL ON STAIRS ALIGHTING FROM FLIGHT AT TULLAMARINE

IT HAD BEEN RAINING AT TULLAMARINE AIRPORT THE STAIRS WERE WET AND SLIPPERY I SLIPPED AND FELL ON THE STAIRS WHILE ALIGHTING THE FLIGHT FROM CAIRNS AT 10.35 ON 10/07/2017. I GRABBED THE RAILING AND HUNG ON FOR GRIM LIFE AS I DIDN'T WANT TO LAND AT THE BOTTOM OF THE STAIRS HEAD FIRST. FELLOW PASSENGER ASSISTED ME TO MY FEET AS I COULD NOT GET UP BY MYSELF. I WALKED AROUND DAZE AND IN SHOCK , I COULD NOT FIND A STAFF MEMBER TO REPORT THE FALL TO, EVENTUALLY I SPOTTED A FLIGHT ATTENDANT FROM JET STAR ( A DIFFERENT) FLIGHT, THEY TOOK MY NAME AND DETAILS I WAS TOLD THEY WOULD PASS THEM ON TO CUSTOMER CARE TEAM AND I WOULD RECEIVE A CALL FROM THEM IN DUE COURSE. I'M BRUISED AND WITH SPRAINED (L) ANKLE, SWELLING TO (R) KNEE AND A LARGE BRUISE TO THE UNDERNEATH OF MY (R) UPPER ARM. A CALL WOULD OF BEEN NICE I'LL NOT FLY JETS STAR AGAIN.

Domestic
Australia-Cairns
Australia-Melbourne - Tullamarine

Comments

Get a lawyer. He or you can

Get a lawyer. He or you can organise a co-friction test done on the floor.If it does not reach Australian standards they are 100% responsible and you then can tell them how much money you want.

FLIGHT DATE 10/07/2017

FLIGHT DATE 10/07/2017

I know someone who fell Down

I know someone who fell Down the steps and no one contacted them. Is there a law of theirs that forbids them showing kindness

Hi , Kathy, there is an

Hi , Kathy, there is an Australian standard for all flooring that is open to the public.A slip test would need to be done and if it does not reach the correct standards they are in big trouble.

Might be hard to prove now as

Might be hard to prove now as you would need to find the right stairs to test.