Flight Delays

Flew to Cairns on 7th June 2016 on Flight JQ948 which departed at 8.10pm (scheduled to leave at 6.20pm) Having arrived too late to collect our hire car we were forced to hire a car overnight. The flight home JQ949 was due to leave at 6.45pm on 14th June and eventually took off at 8.30pm. My request for Jetstar to reimburse me for additional cost of overnight car hire was refused. After reading some of the horror stories on this website I realise that we got off relatively lightly. The only reason I flew with Jetstar was that they flew direct to Cairns whereas the other airlines stopped over in either Sydney or Brisbane. In the end it would have been a quicker trip if we had taken the stop over option. John