My energy is so drained from trying to locate my bag that this story will be short and to the point.
I flew one flight direct from Melbourne to Bangkok....it didn't show up. I filed a claim in the Bangkok airport and they gave me a piece of paper with a number that was disconnected on it. It has been 9 days, still no bag, having trouble getting a hold of anyone other than a Hallmark (international tracing agency) tracking company that says they have no info on my bag because they are still tracing it (the call center is obviously in India and they suck). There is no tracing going on because all of Jet Stars bags are manually handeled, there is no scanning that goes on so now it's down to just hoping it shows up lost somewhere and that someone looks at the tag.
The worst part of this whole situation is I can't ever reach anyone and they don't call or email me with updates like they said they would. This is a crappy airlines to fly with poor customer service. I will NEVER use their airlines again, spend your money elsewhere.
Fuck off jet star. That helped a little saying that.