I had a feeling that booking with Jetstar to Phuket would be a bad idea given Jetstar's reputation. I now regret it. Here are a list of things that went wrong on my holiday.
1 - Flight out of Sydney delayed nearly 4 hours before take off. No complimentary service provided for the inconvenience.
2 - Airconditioning unit leaked water onto the seat. Staff provided napkins to dry-off.
3 - Inadequate inflight entertainment units available to purchase for the eight hour flight. Advised to prebook to avoid disappointment. Great.
4 - Advised that there may be a lack of hot food to purchase onboard the flight. This is pretty pathetic considering it is a long haul flight and provision should be made to cater for a fully booked flight.
5 - Accidently left two paintings onboard the flight from Phuket when it touched down in Singapore. Advised later that the staff did not find anything left in the overhead compartments. My guess is they were stolen!
6 - Flight out of Singapore delayed nearly 6 hours.
I hope that people read this and seriously take notice. Avoid this airline at all costs. It is better to pay a little more and get better service. However, low cost should not mean poor service, and that is exactly what Jetstar offers!
Comments
All of those are legitamate
All of those are legitamate except 5. Please don't go blaming Jetstar for you error. No one would steal a crappy painting.(It makes you look like a retard) Next time instead of falling for a cheaper flight and subsequently complaining about the service you expected, don't be cheap and fly a full service carrier. You get what you pay for mate.
So Macca.. when you're at
So Macca.. when you're at work at the Jetstar call centre or talking to Jetstar customers face-to-face.. do you call them 'retards' as regularly as you do on this website?
@ developer - please consider deleting any comment or entry on this site that uses derogatory language.. such as 'retard'
Actually Macca, the paintings
Actually Macca, the paintings were not crappy, hence why someone has decided to take them rather than take them to lost and found.
I am guessing Macca that you are an employee of Jetstar. You should learn some skills in diplomacy. Not surprised they hired you.
Also, sad to hear that this website is being closed....there is a legitimate need for it.
One does not have to work for
One does not have to work for Jetstar to recognise a moron. You get what you pay for. Low air fares equals shit service. Whinge and moan as much as you like but if you are going to choose airline A over airline B for the sake of saving $20 or $50 or whatever you get what you deserve.
Garth, I must admit I am not
Garth, I must admit I am not one for art. However, if Jetstar employees are as boganish as you seem to think they are, what makes you think that they will like art either. You really should look at the whole picture next time and not just paint your own.(And I'm not talking about an art painting.)
I am not suggesting that
I am not suggesting that Jetstar staff would have liked the artwork....I am suggesting that they were stolen and sold on Ebay.
Jump online and have a look.
Jump online and have a look. Perhaps if your lucky you can buy it back. Doubt it though because Jetstar employees are proffesionals not thieves.
I agree JetStar specially
I agree JetStar specially staffs are so poor. They haven't pride, My flight departure time was 6:40am and I checked in 6:05 at kios, not working and I went to check in desk. Staff answered too late even flight still terminal. After 10min, final call some. I asked, but staaf said, he(she) already check in. I paid more for next flight. I won't use this flight. They believe cheap flight means poor service.
I am really amazed with the
I am really amazed with the above ongoing conversation.
I guess even though JetStar is a budget airline, it should still have some form of basic service uphold. Otherwise, won't it lose out to other budget airline competitiors.
These kind of feedback given by Garth is very useful as it can be used by JetStar for further improvements and I guess Macca, you should not attack someone who has experienced bad service of JetStar to comment on this site, after all this site is titled as 'dontflyjetstar.com'
Well said Jane now even
Well said Jane now even though i choose to fly Shitstar and i know they are a budget airline if you take someones money saying you will provide a service you must by law provide it. I see once again the Singapore leg involved in a time delay it needs to be looked at.