Still waiting for refund after two months for flight cancelled due to bad weather.

At the beginning of December I was due to take a domestic flight in Vietnam with Jetstar. However after checking in at the airport I was told the flight was cancelled due to bad weather.

I went to the Jetstar desk and they gave me a number to call for a refund. I called the number and they said I would receive a refund back to my card in four weeks, except I didn't receive a refund.

So I then emailed them back in the UK, and was told to wait 15 days for a reply. However another month has gone by and I've still received no email about the refund despite emailing again.

Ridiculous behaviour and appalling company.