The Phillipine call centre was called on 9, yes nine occassions to put me into large seats due to my spinal injury, we paid the extra, so was this done - NO
These flights were 3 weeks ago.
Philippine call centre refuse to discuss other than say the issue has been resolved, needless to say that no one contacted me in any way. Now oday the call centre staff say that all complaints are marked as resolved and there is no customer resolutions in any way. They all pretend to be complaints when they are not, people pretend to be supervisors when they are not, it is a disgusting service from a disgusting airline that allows these people to racially vilify people, supposedly upgrade disabled people to bigger seats and do not and then do nothing about it even when you complain, they ignore it and mark it as resolved. THIEVES
Comments
Avoid booking on Expedia if
Avoid booking on Expedia if you want to grab a deal.The price changes in a blink.
Then the next day the price goes down again- this is a Jetsar trick .
Unlike Air Asia,the baggage
Unlike Air Asia,the baggage costs AFTER having booked and paid on Jetstar or any booking site will be much much more expensive - unless you know the weight you want to carry. Better buy from any other line - you'll save for sure.
Not Jetstar / Monstar !!
Not Jetstar / Monstar !! Avoid this airline like the plague !!