Was disappointed - all fixed now

Had to pay heaps extra to change some flights. However, Jetstar have come to the party & offered to refund the difference paid. Thanks Ian in Customer Service.

International
Australia-Gold Coast
New Zealand-Christchurch

Comments

Don't count your chickens

Don't count your chickens before they hatch. They said the same to me and I'm still waiting 4 years later.....or is it 5 years...

Believe me , first thing I

Believe me , first thing I did was check my credit card account - but the full $407 was there !!. Took quite a few phone calls & emails , but I was very happy with the satisfactory outcome.