Just got on to JQ723 from Sydney to Hobart. Sitting in my assigned seat when an announcement was made that there were problems and the flight was cancelled. Got off the plane as directed and tried to ask the gate staff what we had to do next. There were five staff there that were excellent at avoiding eye contact. The ones that you could corner were the rudest and most unresponsive that I have ever had to deal with.
Congratulations Jetstar on the quality of your staff at a time of maximum confusion. The quality was that low that it can only improve (I hope!).