Crewing Cancellation
Submitted by Robert Wheeler on Thu, 14/01/2021 - 12:44I am lodging at QCAT a claim for a cancellation of a flight 2 hours before boarding for lack of crew reasons. No alternative flights were provided and the lady in the Philippines was rude and didn't understand that Brisbane airport was close to the Gold Coast so she refused to allow a different airport to return us home even when I offered to pay to get to the alternative airport. Pretty sure she was reading straight off a cue card with staged answers. That bitch Jess was even less help.
I ended up paying Qantas $1400 to fly us home because as much as I love the Gold Coast I didn't...