After my experience again this week I would never use Jetstar again!!!
- Made us pay extra luggage when luggage was included in our booking (they made a mistake overcharging us, but then later said luggage is non refundable even though it was there mistake)
- Extremely unhelpful with the booking and trying to make changes
- There was a time we had to meet to be able to make a change to our booking, and becuase we were on hold for 45minutes we missed it by 5minutes, they refused to help and were so blunt about not helping
Such a bad experience AVOID JETSTAR AT ALL...