My wife booked return flights to Qeensland and selected the right dates. However, when she got the itinerary, the wrong departure date was entered. She phoned Jetstar but they refused to acknowledge the mistake of their website and she had to pay $160 extra to "change" the booking. From the complaints I've read on this site, this is quite a common occurance. This is a scam and I wonder if anyone is going to sue them about this.