Booked to fly for family reunion after 3 years of waiting post pandemic. In for total disaster. Jetstar has cancelled flights not once but twice on two consecutive days from Melbourne to SIngapore. We had connecting flights with other careers and had to reschedule them twice by paying hefty sum. There was ruthless response from customer care that they will not make any reimbursement for charges incurred because of this total mess. The customer care given was highly unethical. Cancellation of day 2 flight was not even informed until the arrival of airport to the check-in counter.
NEVER NEVER NEVER FLY WITH JETSTAR AGAIN. IF NOT YOU ARE INVITING A RECIPE FOR DISASTER.
Australia-Melbourne - Tullamarine