04/01/2019 flight to Wellington from Auckland departing at 7 am was delayed by over an hour causing me to miss an appointment in Wellington and to have to re-schedule.
The the return flight on the same day at 17.35 pm was again delayed for well over an hour. Absolutely ridiculous and when customer services reply they just treat you as another misfortune in their plethora of complaints. They need to address each complain as if it was happening to them!
Avoid this airline like the plague. Will never use them again!