I am reaching out to you today to seek your assistance with a lost luggage issue that I am currently experiencing with Jetstar Airways. During my recent flight on [JQ38 and 7th March], my luggage was lost in transit and despite multiple attempts to contact Jetstar's customer service team, I have yet to receive a resolution.
I understand that lost luggage incidents can occur, but the lack of response and assistance from Jetstar Airways has been disappointing. I am hoping that as Senior Customer Care at Jetstar Airways, you may be able to provide me with guidance or escalate my case to ensure that it is resolved as soon as possible.
I have already reached out to Jetstar's customer service team multiple times, but have not received any concrete updates or solutions. This has caused significant stress and inconvenience, and I am now turning to you for assistance.
Thank you for taking the time to read my message. I appreciate any assistance or advice you can provide in helping to resolve my lost luggage issue.
Can anyone suggest where to escalate the matter.