Ash cloud affecting Bali flights
Last Updated: 02/08/2016 07:55 AM
Jetstar flights will recommence to and from Bali this morning, 2 August 2016.
This follows an assessment of the latest update from the Volcanic Ash Advisory Centre, which indicates it is safe to resume flying.
We'll continue to assess conditions throughout the day but currently expect all services to operate for the rest of the day. We will update this alert if the situation changes.
The latest flight details can be found on the flight status page on Jetstar.com.
We will be contacting customers on flights that were cancelled yesterday and early this morning (see below) to rebook them on to alternative flights.
CANCELLED FLIGHTS
Flights to Bali
1 August
- SYD-DPS - JQ37 (1640/2105)
- MEL-DPS - JQ35 (1745/2145)
- PER-DPS - JQ116 (1750/2125)
- ADL-DPS - JQ127 (1905/2245)
- MEL-DPS - JQ43 (2100/0100)
- DRW-DPS - JQ83 (2320/0035)
- TSV-DPS - JQ102 (2150/0025)
2 August
- SIN-DPS - JQ117 (0455/0735)
Flights from Bali
1 August
- DPS-MEL - JQ44 (1445/2210)
- DPS-SIN - JQ116 (2215/0110)
- DPS-SYD - JQ38 (2235/0615)
- DPS-MEL - JQ36 (2315/0640)
- DPS-ADL - JQ128 (2350/0635)
2 August
- DPS-TSV - JQ101 (0110/0755)
- DPS-DRW - JQ82 (0120/0545)
CONTACT DETAILS
If you need to discuss your booking please contact our Customer Care team:
- Free Skype call: JetstarAirways (search for this Skype ID)
- Australia: 131 538
- Singapore: (65) 6499 9702
- Indonesia: +62 803 852 9779 (Charges apply, in English, Monday to Sunday, 24 hours). Using an Indonesian (local) SIM card.
- Indonesia: 001 803 852 9779
- Indonesia: 001 803 852 9779 (Charges apply, in English, Monday to Sunday, 24 hours). Using a non-Indonesian SIM card in Indonesia (ie global roaming). You must manually connect to the Indosat mobile network.