Bali flights affected by ash cloud
Last Updated: 28/06/2018 11:48 AM
Due to a volcanic ash cloud caused by Mount Agung in Bali, it is currently not safe to operate flights to or from Denpasar Airport.
As a result, several flights tonight have been cancelled – a full list of cancelled flights is below.
We have contacted customers on affected flights directly via email and SMS.
Our senior pilots will make an assessment overnight with the latest information and forecasts from the Volcanic Ash Advisory Centre and we will provide another update by 9am AEST tomorrow.
If you are booked to travel to Bali over the coming days, please check the status of you flights on the Flight Status page on Jetstar.com or via our smartphone app. Please also ensure that your contact details are up to date by visiting the Manage
booking page.
booking page.
This Travel Alert will be updated regularly with the latest information.
List of cancelled flights
Thursday 28 June
- JQ37 Sydney to Denpasar (returned to Sydney)
- JQ106 Perth to Denpasar (returned to Perth)
- JQ90 Cairns to Denpasar
- JQ116 Perth – Denpasar - Singapore
- JQ127 Adelaide to Denpasar
- JQ128 Denpasar to Adelaide
- JQ107 Denpasar to Perth
- JQ38 Denpasar to Sydney
- JQ35 Melbourne to Denpasar
- JQ36 Denpasar to Melbourne
Friday 29 June (cancelled)
- JQ91 Denpasar to Cairns
- JQ117 Singapore - Denpasar - Perth
If you are currently in Bali and your flight has been cancelled:
- We will contact you with your new flight details once it is safe to resume flying.
- Please do not manually rebook your flights.
If you are in Australia or Singapore and your flight has been cancelled:
- Please visit Manage My Booking to see your options
If your flight scheduled to depart on 29 June has not been cancelled and you no longer wish to travel to Bali:
- Please contact us via the Live Chat link at the top of the Travel Alert page.