Change fees waived on international flights
Last Updated: 12/03/2020 08:47 AM
Customers who purchase a Jetstar
Asia (3K) flight from 10 March until 31 March 2020, for travel on or before 30
June 2020 will be able to make one free-of-charge date and/or time change to
each flight within their booking, or request a full refund in the form of a
Jetstar travel voucher.
The free change of date / time or
request for a refund in form of a Jetstar travel voucher can be made any time
up to three days before departure using Live Chat in the link above.
Fare difference will be payable
should the same fare not be available on the date and time of your new flight.
This offer applies to flights
which depart on or before 30 June 2020, and is limited to one change per
customer. Vouchers are valid for six months from date of issue.
Those who book their ticket via a
travel agent (including online travel agents) can request the free-of-charge
date/time change or refund in the form of a Jetstar travel voucher can be made
through the agent or via Live Chat in the link above.
For existing bookings to
restricted areas, options are available, including a full refund, available
through Live Chat.
Please refer to website for more details.