Changes to Jetstar Pacific
Last Updated: 24/07/2020 02:13 AM
Jetstar Pacific (BL) flights will soon be rebranded as Pacific Airlines. All Jetstar Pacific bookings for travel from 29 July 2020 will be automatically moved to the Pacific Airlines reservation system.
Customers impacted by this change will be sent a new itinerary or details regarding any changes to their booking.
Travel from 29 July 2020
Customers that require assistance with an existing Jetstar Pacific booking for travel from 29 July 2020, plase contact Pacific Airlines on 1900 1550 (for customers in Vietnam) or email firstname.lastname@example.org
Note: Jetstar is no longer able to service these bookings and online self-service options are no longer available.
New Pacific Airlines booking for travel from 29 July will be available via their website to be launched on 29 July 2020.
Travel before 29 July 2020
Customers that require assistance with an existing Jetstar Pacific booking for travel before 29 July can change bookings via this link
Customers wishing to make a new Jetstar Pacific booking for flights departing before 29 July 2020 can visit jetstar.com.
Customers can find out more by going to our Jetstar Pacific FAQ page