Travel Alert - Flights to and from Seoul - Australia (English)

Flights to and from Seoul

Last Updated: 06/03/2020 12:39 AM

Recent Travel Restrictions to South Korea (update on 05/03/2020)



The Australian Government has issued changes to travel restrictions for South Korea (https://www.smartraveller.gov.au/destinations/asia/south-korea-republic-korea). 



Jetstar has begun contacting all customers booked on our last return remaining service to Seoul on Friday 6 March (JQ49 Gold Coast to Seoul and JQ50 Seoul to Gold Coast). 
Customers on these remaining services are entitled to a full refund for their entire journey.



Read below for more information about the recent suspension of flights to Seoul.  



(Update from 27/02/2020)



Jetstar will temporarily suspend its Seoul-Gold Coast service from 8 March 2020 until
 30 June 2020.



We’ve made this decision in response to Coronavirus (COVID-19) and the Australian Government’s recent travel advice for South Korea and the subsequent drop in demand.

Customers will be offered a range of options including the option to defer their travel dates until March 2021 or a refund if they no longer wish to travel.


Customers who have commenced their outward journey at the time of suspension are asked to contact our customer team to discuss options for a return flight home. 

Customers booked under a Jeju Air flight number should contact Jeju Air or their travel agent.