Jetstar Japan Updated Travel Information (2020 July 2)
Last Updated: 02/07/2020 07:22 PM
General Information UPDATED
Please click
here for COVID-19
related information, including travel restrictions, how Jetstar Japan is
keeping you safe during this time, and our correspondences to the situation.
Special handling of purchased flights
Customers who
have already booked Jetstar Japan’s flight are now able to opt for a
free-of-charge date change on the same route or request a full refund in the
form of a flight voucher. Details for special handling, please click here.
Suspended
flights
Jetstar
Japan has suspended some of its services as below. In each page, options are available
for impacted customers.
Domestic
routes: Please click here for
more details
International
routes: Please click here for more details UPDATED
Please note:
Currently, we have been receiving high
volume of phone calls and messages through Live Chat at Jetstar contact centre
and may take a while to respond. If not urgent, please try again later. Thank
you very much for your cooperation and
understanding. For FAQ, please click here.