Jetstar payment systems upgrade from September 4, 22:00 until September 5, 00:00 (Japan local time)
Last Updated: 04/09/2019 10:41 AM
Thank you for flying with Jetstar.
Due to an upgrade to our payment systems, some credit card and
alternative payment transactions might experience issues between 22:00, 4
September 2019 until 00:00, 5 September 2019 (Japan local time).
During the upgrade, some transactions could be declined, whilst some
will take longer to be processed and will automatically be resubmitted after
In those cases where a transaction fails, Jetstar will reach out to
customers to process those bookings after the system is restored.
We apologise to customers for any inconvenience; however, this upgrade
will improve the booking experience for our customers using PayPal as a payment
We apologise to customers for any inconvenience.
(Last updated: 4 September 2019, 19:30)