Travel Alert - For passengers travelling to/ from Clark - Singapore (English)

For passengers travelling to/ from Clark

Last Updated: 24/04/2019 08:35 AM

Following Clark International
Airport’s announcement to reopen the airport, Jetstar will resume flying this
evening to Clark with 3K775 at 20:00;  and from Clark with 3K776 on 25 April at

Customers who had their flights
cancelled on 22, 23 and 24 April may be able to choose from the following

  • Rebooking your travel free of charge to an
    alternative date, within 14 days of original departure (same destination)
  • We will waive the change fee however fare difference
    may apply.
  • Request a Jetstar travel voucher to the value of the
    fare purchased on the original affected booking. Travel vouchers can be used
    within six months to book future travel up to 12 months in advance.

Customers who booked through
Travel Agents may wish to contact those agents to update their bookings with
their own personal details.

We thank you for your
understanding and apologise for the inconvenience caused.