Recent Immigration Changes
Last Updated: 01/02/2020 06:20 AM
Jetstar has been advised of changes to the immigration regulations for a number of countries around the globe as a result of the coronavirus.
Many countries have implemented entry requirements for travellers who have visited or reside in Hubei province and/or mainland China. If you do not meet the requirements for entry based on these restrictions, you will not be permitted to board your flight.
Please refer to www.smartraveller.gov.au and the relevant government websites for all countries you will be travelling through including your final destination.
These travel requirements are subject to change and we recommend you stay up to date with the latest changes.
If you are no longer able to travel based on new immigration restrictions, please contact us via Live Chat.
Online check-in and airport self-serve kiosks may not be available for check-in to selected destinations.
Coronavirus – Singapore Travel Restrictions
Ministry of Health, Singapore have announced additional restrictions regarding Coronavirus Travel Restrictions as outlined on https://www.moh.gov.sg/news-highlights/details/extension-of-precautionar....
Effective immediately:
- Singapore’s Immigration and Checkpoints Authority (ICA) will cease to issue visas to customers holding Peoples Republic of China passport.
- Previously issued short-term and multiple-visit visas to those customers with Peoples Republic of China passport will also be suspended. During the suspension, customers will not be allowed entry to Singapore.
- Residents and Long Term* pass holders of Singapore that have travelled to Mainland China in the past 14 days will be placed on a ’14 day leave of absence’ and asked to stay at home and avoid social contact.
Effective 23:59, 1 February 2020 (Singapore time):
- Any visitors to Singapore that have travelled to Mainland China in the past 14 days will not be permitted to enter or transit Singapore.
If you are no longer able to travel based on
new immigration restrictions, please contact us via Live
Chat.
* Long Term Pass holders include: Work Passes and Permits, Student Pass, Dependant Pass and Long-Term Visitor Pass.
Note – if you do not meet the requirements for entry into Singapore based on these restrictions, you will not be permitted to board your flight.