Recent Immigration Changes
Last Updated: 01/02/2020 12:38 PM
Jetstar has been advised of changes to the immigration regulations for a number of countries around the globe as a result of the coronavirus.
Many countries including Australia (more details below) and Singapore have implemented entry requirements for travellers who have visited or reside in Hubei province and/or mainland China. If you do not meet the requirements for entry based on these restrictions, you will not be permitted to board your flight.
Please refer to the smartraveller website and the relevant government websites for all countries you will be travelling through including your final destination.
If you are no longer able to travel based on new immigration restrictions, please contact us via Live Chat.
Australian immigration restrictions
The Australian Government has announced immediate immigration measures which restrict entry to travellers who have been in mainland China on or after 1 February 2020. Those who have been in or transited through mainland China since 1 February 2020 will not be permitted to board flights to Australia.
Those who departed mainland China before 1 February are not affected. Australian citizens or permanent residents (and their immediate family) are exempt.
If you are no longer able to travel based on
new immigration restrictions, please contact us via Live
Chat.