Travel Alert - Restriction of using Samsung Electronics Galaxy Note 7 on aircraft - Japan (English)

Restriction of using Samsung Electronics Galaxy Note 7 on aircraft

Last Updated: 13/09/2016 12:12 PM

Thank you for flying with Jetstar.

Some incidents of the new smart phone of Samsung Electronics Galaxy Note 7, such as explosion of installed Lithium-Ion battery during charging, has been
reported where the devices are sold.

Until the safety measures are to be taken, Jetstar will restrict the carriage of the Galaxy Note 7 on the aircraft as the following.

We appreciate your kind understanding.

Applicable Flight: All flights operated by Jetstar

Handling policy

 switched off while on board the aircraft

 not charged while on board

 cannot be included in checked-in baggage

Thank for your understanding and cooperation for safety operation.

(Last updated: 13 September, 2016, 11:15)