Travel Alert - Travel Restrictions for International and Domestic Travel - Australia (English)

Travel Restrictions for International and Domestic Travel

Last Updated: 24/03/2020 04:07 AM

Multiple countries, as well as the Australian Federal, state and territory governments have issued travel restrictions and advice on non-essential travel.



We will be reviewing our schedule in light of this and will contact customers if their flights change.




Customers who are booked to travel from 15 March to 31 May who want to cancel their booking are being given the option of a credit voucher.




See the summary below for restrictions in each jurisdiction. While we will endeavour to keep this information up to date, customers should check current travel restrictions with local authorities including any transit locations before travel:




Australia - State Entry Restrictions

Northern Territory

From 4pm (local NT time) on Tuesday 24 March, anyone arriving into the Northern Territory, including via Darwin and Ayers Rock airports (Uluru), will be required to self-isolate for two weeks.

Customers who are booked to travel from 15 March to 31 May who want to cancel their booking are being given the option of a credit voucher.

South Australia

From 4pm (local SA time) on Tuesday 24 March, anyone arriving into the South Australia, including Adelaide, will be required to self-isolate for two weeks.
Customers who are booked to travel from 15 March to 31 May who want to cancel their booking can receive a credit voucher by visiting Manage booking.

Western Australia

From 1.30pm (local WA time) on Tuesday 24 March, anyone arriving into the Western Australia, including Perth, will be required to self-isolate for two weeks.

Tasmania

All non-essential travellers arriving in Tasmania will be required to quarantine for 14 days. These measures came into effect midnight Friday night 20 March 2020. Please note you will be required to fill out an arrival card and it is recommended to bring a pen.

Queensland

From 4pm (local QLD time) on Tuesday 24 March, anyone arriving into Queensland will be required to self-isolate for two weeks. Customers who are booked to travel from 15 March to 31 May who want to cancel their booking can receive a credit voucher by visiting Manage booking.

Country Travel Restriction

Australia

  • Only Australian citizens, residents and immediate family members can travel to Australia.
  • All travellers to Australia are required to self-isolate for 14 days, either at home or in a hotel.
  • Travel restrictions are subject to change and we recommend you check the Department of Home Affairs website for the latest advice.

Vietnam

  • Vietnam will not allow foreign travellers into Vietnam.
  • As of Saturday 21 March all passengers on International flights to Vietnam will be subject to compulsory 14 day quarantine in a centralised facility from their entry date.

Thailand

  • All Passengers travelling to Thailand will be subject to self-isolation or quarantine for 14 days on arrival.
    Foreign nationals must provide a Medical Certificate certifying that they pose no risk of being infected by Coronavirus (COVID-19). The Medical Certificate must be issued no more than 72 hours prior to departure.
  • Foreign nationals must also have an insurance policy that shows minimum medical coverage in Thailand for Coronavirus Disease (COVID-19), in the amount no less than 100,000 USD.
    Returning Thai nationals must obtain prior to departure and present at check-in a medical certificate certifying that they are ‘fit for flying’ (Fit to Fly health certificate) and a letter certifying the return to Thailand issued by the Royal Thai Embassy, Consulate General or the Ministry of Foreign Affairs.
  • Passengers will be denied entry if unable to provide the above documentation.

New Zealand

  • Foreign travellers can no longer enter New Zealand.

    The new restrictions are effective from 11:59pm on Thursday 19 March 2020
  • Returning residents and citizens must isolate themselves upon arrival for 14 days in accordance with New Zealand government requirements.
  • For more details, including info on limited exemptions, can be on the New Zealand Immigration website.

Indonesia

(including Bali)

  • Passengers (including Australian Passport holders, but not Indonesian Passport holders) are required to arrange a visa before they travel by visiting their nearest Indonesian consulate. From 20 March the visa on arrival option is no longer available.
  • If you decide you no longer wish to travel you can cancel your booking and receive a credit voucher.