Update: For passengers travelling to Manila/ Clark on 13 January
Last Updated: 13/01/2020 03:33 AM
International Airport in Manila continues to suspend
all flights due to the volcanic ash from the Mount Taal eruption. As a result,
Jetstar Asia has cancelled scheduled flights to and from Manila and Clark
today, Monday 13 January. A full list can be
All customers on affected flights
will be contacted directly via email and SMS and offered travel alternatives
including changing their date of travel or opting to receive a refund in the
form of a flight voucher.
We understand these cancellations are frustrating
but the safety of our passengers and crew is our first priority.
We will continue to monitor the situation
closely and update this Travel Alert regularly with any additional changes.
Customers can also check the status of their flights on the Flight Status page
or via our smartphone app.
Please ensure your contact
details are up to date by visiting the Manage My Booking page.
List of cancelled flights on
Monday 13 January:
3K763 from Singapore to Manila
3K763 from Manila to Osaka
3K764 from Osaka to Manila
3K764 from Manila to Singapore
3K779 from Singapore to Clark
3K780 from Clark to Singapore
3K761 from Singapore to Manila
3K762 from Manila to Singapore